For small business
Enterprise CX, small-business simple.
You don't need a CX department to compete on experience. You need clear numbers, a short list of priorities, and a way to follow up — that's what we bring.
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Why CX matters for SMEs
Experience drives the numbers you already care about.
Retention
It costs far less to keep a customer than to win a new one. Knowing why customers leave lets you stop it before it happens.
Referrals
Happy customers tell people — but only if you know what's making them happy in the first place.
Reviews
Public reviews shape new customer decisions before they ever walk in. Closing the loop early keeps issues off review sites.
What you get
A full CX function, without the headcount.
- A dedicated CEX Score updated automatically each month
- Plain-language A–D Perception Index grade
- Prioritised Action Matrix — no guessing what to fix first
- CEX Advisor for plain-English answers, grounded in your data
- Close-the-loop workflow to follow up with customers
- A human team behind the platform, not just software