SERVICES
Our tools empower your business to be the best in your industry.
01
Strengthen your Brand
We will craft and launch a CEX model which
is accessible, relevant, fast, easy-to-understand and is based
upon industry expertise. We also Identify areas via customer
mentions in order to maximize timeliness of deliverables and
real-time schemas.
02
Build your loyalty following
We use customer insights and valuations to develop winning
strategies to keep ahead of all competition which produce customers who have a high-quality experience and who are
2.7 times more likely to keep doing business with your brand.
03
Eliminate ambiguity
Perception+ offers web-based and cutting-edge customer service & management services that are clear and scalable. We identify and understand low hanging fruit scenarios for the purpose of capitalization.
04
Increase your sales revenue
Our products offer Returns-On-Investment Service which are result-based and revenue-driven. We'll get you to a Grade A within the minds of your customers and we'll keep you there! Further details on our cutting-edge grading system can be found here.
05
Ensure continuous Process Improvement
We're able to cultivate one-to-one high-quality experiences via six-sigma/lean principles and identify areas via customer
mentions in order to maximize timeliness of deliverables and
real-time schemas.
ABOUT
Customer Experience Made Simple.
Customers’ perception of your business is defined as they engage with your product(s) or service(s). These customers then make announcements to their associates, friends and family that either make or break your business.
Perception+ is the only consultancy to
properly define a ‘perception-to-action-plan’ and the only consultancy to derive a business’ perception index which places any startup or going concern into four grades:
Grade A: Healthy or Progressing
Grade B: Good
Grade C: Stable
Grade D: Poor or Regressing
IT’S NEVER TOO EARLY OR TOO LATE TO WORK TOWARDS BEING THE BEST
BUINESS IN YOUR INDUSTRY.
APPROACH
How we work
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At Perception+, we empower organizations to foster strategic thinking which drive enhanced customer experiences.
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By closing the loop and leveraging our agile CEX frameworks, our Perception-Management-as-a-Service[PMaaS] platform helps businesses grow market-share organically via a consumer-first mindset.
What we do
We don’t just create dashboards and trend data ….. we’re a virtual Customer Experience Consultancy!!
NO NEED to hire when you’ve got a entire CEX Department at the click of a mouse for ninety-five times cheaper!
We give small business a BIG punch; our system will produce insights, recommendations and effect plans designed to grow, protect and defend your company’s market position.
Our Solution
We help our clients rate, understand, prioritize and action EX, UX & CX solutions gleaned from customers’ sentiments so that our clients gain market share consistently. Perception Plus will assist your organization in its delivery on customers’ expectations with simple and affordable measures that enhance your brand through differentiation, promotion, loyalty and customer spend enhancement.
BENEFITS
Why choose us
Increase your Brand Value
Improve Employee Morale
Reduce Wastage
TESTIMONIALS
What people are saying
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Client's Name
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Client's Name
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FAQ
Your questions, answered
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Are the prices affordable?Yes, our prices are designed to be affordable for all our customers. Contact us for a free consultation.
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Is your team experienced in the field of customer experience?Yes, our team has extensive experience in customer experience and is dedicated to providing top-notch service. With over 59 years of combined experience, we are committed to delivering exceptional customer service.
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Are results guaranteed?We are certain with our product, your business will see result. We are the only consultancy to properly define a Business Perception Index and the only consultancy to implement a comprehensive business ‘perception-to-action’ plan.
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I'm not convinced, can't I just hire a team instead of outsourcing to you?NO NEED to hire when you’ve got a entire CEX Department at the click of a mouse for ninety-five times cheaper! Our system will produce insights, recommendations and effect plans designed to grow, protect and defend your company’s market position.
