Our Services
Strengthen your Brand
Get beyond surface-level feedback.
We capture real-time customer sentiment across surveys, QR codes, social media, and more, giving you an honest view of how customers really feel at every stage of their journey.
Build your loyalty following
We use customer insights and valuations to develop winning strategies that keep you ahead of the competition, producing customers who not only enjoy a high-quality experience but are also 2.7 times more likely to keep doing business with your brand.
Virtual
Receptionist
Always available. Always professional.
Our trained agents serve as the first point of contact for your brand by answering calls, scheduling appointments, and handling inquiries with a warm, efficient touch. Available 24/7 or just when you need us.
Strategic Decision-Making
Show customers their feedback matters.
We don’t just gather feedback—we help you act on it. Our Action Matrix creates a structured plan for follow-up, and our Close Loop framework ensures customers know their voice made an impact.
Why Choose Us
Increase Brand Value
Improve Employee Morale
Reduce Wastage
Customers' perception of your business is defined as they engage with your products or services. These customers then make announcements to their associates, friends, and family that either make or break your business.
Perception+ is the only consultancy to properly define a 'perception-to-action-plan'.
The only consultancy to derive a business' perception index which places any startup or going concern into four grades:
A
Healthy or Progressing
B
Good
C
Stable
D
Poor or Regressing
Customer Experience Made Simple
We don't just create dashboards and trend data… we're a virtual Customer Experience Consultancy!! NO NEED to hire when you've got an entire CEX Department at the click of a mouse for ninety-five times cheaper!
We help our clients rate, understand, prioritize, and action EX, UX & CX solutions gleaned from customers' sentiments so that they gain market share consistently. Perception+ will assist your organization in its delivery on customers' expectations with simple and affordable measures that enhance your brand through differentiation, promotion, loyalty, and customer spend enhancement.
We give small business a BIG punch; our system will produce insights, recommendations and effect plans designed to grow, protect and defend your company’s market position.
How We Work
Elevating brands through customer experience excellence.
Ready to unlock potential of your brand?